As part of work commissioned by JISC from Sero Consulting and Hedtek I’ve come up with a broad, simple definition of personalisation:
Personalisation is the supply of services and/or data based on a model of a user.
Supply and model are interpreted broadly, to mean by a machine or human agent. Examples of human agency are personalised shopping, by one person for another, and self-regulated learning, by someone for him/herself.
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[...] we took Hedtek’s broad definition of personalisation as our starting point, the major areas addressed in the projects boiled down to six areas as shown [...]